I briefly summarized:
1. The first thing to confirm with the customer is the product that the customer wants to produce. Our extruder can produce a variety of products, such as dog food, cat food, pet chews, pet snacks, etc. Different products need to be produced with different equipment, so the customer’s product needs are determined. There is a big direction.
2. An unavoidable problem is the output requirements of customers. The output range of pet feed equipment is very large. For pet feed production equipment produced by our company-Arrow Intelligent Equipment, the output of the extruder can reach 200kg/h-10ton/h. If the customer tells me his output requirements, then I can determine which model of extruder to choose. Speaking of extruders, the maximum output of our AYT series twin-screw extruded feed extruder can reach 10ton/h. In China, there are only a handful of equipment manufacturers that can achieve such a large output with a single extruder. Symbol of our strength.
3. The second thing to confirm with the customer is the type and proportion of the raw materials that the customer wants to use. This involves the configuration of several silos and the capacity of the silos in the batching system. After confirming the quantity and capacity of the silo, we can give the customer a suitable quotation.
4. Also confirm with the customer the size of his workshop, this is to ensure that the customer’s workshop can fit our equipment. The area and height required for different production lines are different. In pet feed equipment, bucket elevators and automatic batching systems are used. If the height of the customer’s plant is limited, we can adjust the height of the equipment in time and restructure the equipment. Except for a very small number of customers whose workshops are too small, our engineers can design the workshop layout according to the customer’s workshop size to make full use of the space.
5. In addition to the problems mentioned above, there are many problems that need to be confirmed with customers, such as the protein content and fat content of the feed pellets, the size of the feed pellets, and the crushing fineness of the crushing system. These questions can be asked clearly during detailed discussions with customers. In short, the more information we know, the better we can provide customers with a detailed and suitable quotation.
The above points are the questions to be asked when communicating with customers for the first time. If you are interested in our pet feed equipment, please come to inquire immediately with the answers to these questions.
